WEBSITE PRIVACY POLICY
Vamos for Schools Ltd is a company incorporated in England and Wales, (no.14417164). Our registered address is 56 Government Row, Enfield EN3 6JN and our school address is 98 White Lion Street, London N1 9PF.
This Privacy policy is designed to disclose information to our website users about the way our website collects, processes, stores, discloses and uses personal information.
It complies with the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (the ‘e-Privacy Directive), which require that certain information must be given to website visitors.
Your role in keeping your personal data up to date
Your privacy is of the greatest importance to us and we will never release your personal information to any outside company for mailing or marketing purposes. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
Contact details of our Privacy Manager
We do not meet the criteria for a mandatory appointment of a Data Protection Officer under the General Data Protection Regulation. We have allocated informal responsibility to a person in our school who can deal with any data protection-related matters.
You can contact our Privacy Manager by post at: Privacy Manager, Vamos for Schools Ltd, 98 White Lion Street, London N1 9PF or by email at vamosadmin@www.letslearnspanish.co.uk marking the subject line, ‘For the attention of the Privacy Manager’.
Before you book a course with us, if you have any queries relating to this Privacy policy, or do not understand it, please contact us via our contact page or call us on 020 7242 3436 between 9am – 5pm Mon-Fri.
1. General information
When you book a course with us we collect certain personal information from you (for example: your name, email address, payment address and details). Such information is treated as strictly confidential, and is held on our secure (password- and firewall- protected) servers.
To read more on how your personal information is going to be handled, please refer to our Website Terms and Conditions of Use Policy.
In order to serve you most efficiently, reputable third-party banking and finance (including PayPal) and distribution firms handle our credit card transactions and order fulfillment. They receive the information needed to verify and authorise your payment card and to process your order. These firms have strict obligations to keep your personal information private.
2. Vamos for Schools Ltd
To make full use of the online shopping and personalised features on www.letslearnspanish.co.uk, your computer, tablet or mobile phone needs to accept Cookies, as we can only provide you with certain personalised features of our Website by using Cookies.
Cookies are small text files containing information sent by a web server to a web browser, and stored on your computer, tablet or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
“Session cookies” keep track of you while you navigate our website, and will be deleted from your computer when you close your browser.
“Persistent cookies” enable our website to recognise you when you visit, and they remain stored on your computer until deleted, or until they reach a specified expiry date.
We use both “session” cookies and “persistent” cookies on our Website.
We use Google Analytics & Quantcast to analyse the use of our Website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated is used to create reports about the use of our website. Google stores this information and their privacy policy is at www.google.com/privacypolicy.html
Cookies do not store sensitive information (for example: your name, address or payment details); they simply hold the ‘key’ which, once you have logged in to a Website, is associated with this information.
However, if you prefer to restrict, block or delete Cookies from www.letslearnspanish.co.uk or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s manual) to learn how to change your Cookie preferences. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
You can unsubscribe from our marketing emails at any timeby selecting the Sendgrid Unsubscribe option.
Here is a list of the main Cookies used by us and what they are used for:
Item | Purpose | More information |
---|---|---|
Google Analytics | Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. |
PHPSESSID | General purpose cookie, used for checking whether you are a logged in user and keeping you logged in during your session. This is generated by WordPress , the CMS that powers this website | |
Features for sharing via Facebook. Does not set a cookie by itself, but if one is present it will read it. | Facebook Privacy Policy | |
Google Maps | We use Google’s interactive maps because we believe they provide a helpful way for our visitors to identify how best to find us. | We use the Google Maps tools on the basis that Google adheres to its privacy policy & its terms of service for Google Maps. |
3. Third Party Cookies
When you visit www.letslearnspanish.co.uk, you may encounter some Cookies that are not related to us.
If you go on to a web page that contains embedded content, for example from YouTube, you may be sent Cookies from these websites. As we do not control these Cookies, we recommend you check the third-party websites for more information about their Cookies and how to manage them.
4. LetsLearnSpanish.co.uk ‘share’ tools
If you ‘share’ www.letslearnspanish.co.uk content with friends through social networks – such as Facebook and Twitter – you may be sent Cookies from these websites. We do not control the setting of these Cookies, so you will need to check their websites for more information about their Cookies and how to manage them.
Hotjar
“We use Hotjar in order to better understand our users ‘needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (eg how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
5. Managing Cookies
If cookies are not enabled on your computer, your shopping experience on our website will be limited to browsing and researching; you will not be able to add products and/or services to your basket and buy them.
To enable cookies
To find out the type and version of web browser you use to access the Internet:
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option
How to check whether cookies are enabled on your computer:
Google Chrome
1. Click on ‘Tools’ at the top of your browser window and select Options
2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
3. Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
1. Click on ‘Tools’ at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select ‘allow sites to set cookies’
Safari
1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
3. Click ‘Save’
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
2. Scroll down until you see ‘Cookies’ under Receiving Files
3. Select the ‘Never Ask’ option
Safari on OSX
1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
2. Click on ‘Security’ then ‘Accept cookies’
3. Select the ‘Only from site you navigate to’
Mozilla and Netscape on OSX
1. Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
2. Scroll down until you see cookies under ‘Privacy & Security’
3. Select ‘Enable cookies for the originating web site only’
Opera
1. Click on ‘Menu’ at the top of your browser window and select ‘Settings’
2. Then select ‘Preferences’, select the ‘Advanced’ tab
3. Then select ‘Accept cookies’ option
All other browsers
Please consult the relevant Manual, documents or Online Resources.
To learn more about the Cookies on your device set by other companies, and opt out of them if you wish, please visit www.youronlinechoices.com/uk/your-ad-choices You are encouraged to check regularly to see updates or changes to our Privacy policy.
If you have any questions about this Privacy policy or the practices of this website, you can contact us via our contact page or by calling 020 7242 3436.