To reserve a place please confirm your booking by following this link book securely online
Our courses are made up of adults of all ages and nationalities from beginners upwards. For most courses, the average age range is mid 20s to mid 40s, however many younger and older students join our school.
The earlier the better because that ensures we have the correct number. If we do not have the minimum number of students for courses, we may have to cancel the course, in which case the course you wanted may be removed from the website.
Yes, if there is space on the course we can take bookings for students wishing to join the class in the second week, however there will be no discount to the price. You will need to call us to check availability. Beyond the second week we do not allow any students to join the course as this is too disruptive to the learning program.
If a course has no places available a message will display ‘this course is now full’.
We require a minimum number of students to run a group course.
In the unlikely event that the minimum number is not met we may delay the course start date by a week, merge your course with another or if that’s not possible reduce the course duration to 8 weeks.
Should neither of the above option be practical, you can choose to keep your credit and defer to a next course or request it be refunded in full.
The first time you start to make a booking our website automatically creates a username and password. Your username is the first part of your email address before the @ sign. It’s case sensitive the way you entered it and the default password is LetsLearnSpanish-1234
An email confirming your booking and payment is automatically sent to the address you gave us at the time of booking. If you would also like a VAT receipt then please go to our Support page and log in as instructed above. Once you’re logged in you’ll see a link called ‘my bookings’ and from there you can print a VAT receipt.
9. My payment is confirmed, but my booking is ‘pending’?
When you make a booking you automatically receive a payment confirmation email. You can also download a VAT receipt. But until we confirm the course is starting on the date published at the time of your booking, the booking status remains ‘pending’. When we send you a course start date confirmation email the booking status changes to ‘approved’.
The effective way to learn or improve a language skill is through immersion in the target language, however complex explanation of grammar or vocabulary is often explained in English. Rest assured we will have no trouble in making ourselves understood even by students who have little or no knowledge of Spanish.
Yes, you can receive an end of course certificate that will confirm the number of hours you have studied at the school, the course you have taken and the level you have achieved.
You will get approximately one hour’s worth of formal homework per class/session, but in addition and in particular with a 10-week course, we would recommend you invest a further 15 minutes of self study per day.
If at the end of your first lesson you find you’re really struggling to keep up or you’re finding the course content too easy then you can switch classes within the first two weeks of your course. Please speak to your teacher and contact us. We will review the situation and look to move you to a class more suited to your ability. If this is not possible, there are other options including deferring a term. Otherwise our general refund policy will apply.
We will email you a lesson summary explaining what was covered in the class you missed and any homework and you can log into our catch up class system to book a replacement class. Please note catch up classes are offered from other courses we run and in some cases there may be a delay before a catch up class becomes available. Reserving a catch up class is only possible while your course is running and is limited to 3 classes.
Please let us know so that we can advise your teacher.
If your teacher is ill during the course we will organise a cover teacher to take your lesson. If no cover teacher is available we will simply defer the lesson and extend the length of the course.
We limit our class size to 14 students.
All course materials including the ELE textbook* and audios are provided once only without charge. Returning students must retain their textbook (or otherwise purchase) unless the course they’re joining requires a new book.
*Online students are posted a hard copy book inside which is a license code to also access the ELE Digital Platform.
For full information on cancellations and refunds, please refer to our Terms and Conditions.
2. Can I pay a deposit and then pay the rest later?
No, you must pay the entire amount at the time of booking.
Yes, existing students qualify for a £15 loyalty discount providing bookings are made during or on completion of a current course. At the end of your course we will send you a loyalty code to use with your booking.